Refund Policies

ntroduction
Discret Digital is committed to your satisfaction. This Refund Policy outlines the terms under which refunds may be issued.

Eligibility for Refunds

1. Eligible Refunds:

   • Services not yet initiated.

2. Non-Refundable:

   • Deposits (50% of project cost).

   • Completed work or deliverables.

   • Third-party costs (e.g., domain purchases, software licenses).

Refund Process

1. Submit a refund request to [support@discretdigital.com] within [7] days of payment.

2. Include your name, project details, and reason for the request.

3. Refunds will be processed within [15] business days.

Disputes

• Contact us first to resolve any issues.

• Unresolved disputes may be escalated to [executive body].

Exceptions

• No refunds will be issued for delays caused by client unresponsiveness.